Our administration of COBRA and HIPAA includes:
Initial setup
- We create a secure place on our web site for each client
- We create a database of current participant information
- We contact current participants directing all benefits related communications to us
Performance Standards
- 24 hour work turnaround
- Experienced benefits administrators provide OneCall™ service
- Absolute compliance with laws, regulations and court decisions
- Client indemnification from IRS/DOL assessments
Administration Services
- All required notices including the Initial Notice to new employees
- Premium collection using convenient coupons for prompt payment
- Same business day eligibility change notice
- Next business day qualifying event notice to all eligible qualified beneficiaries
- Notification to qualified beneficiaries of any plan changes
- Weekly, monthly, quarterly or annual reporting to employer
- Termination and conversion notice 180 days prior to end of COBRA
- HIPAA certification for active and COBRA coverage
- Eight year record retention and retrieval