COBRA Administration

Our administration of COBRA and HIPAA includes:

Initial setup

  • We create a secure place on our website for each client
  • We create a database of current participant information
  • We contact current participants directing all benefits-related communications to us

 

Performance Standards

  • 24-hour work turnaround
  • Experienced benefits administrators provide OneCall™ service
  • Absolute compliance with laws, regulations, and court decisions
  • Client indemnification from IRS/DOL assessments

 

Administration Services

  • All required notices including the Initial Notice to new employees
  • Premium collection using convenient coupons for prompt payment
  • Same business day eligibility change notice
  • Next business day qualifying event notice to all eligible qualified beneficiaries
  • We will notify the QBs of any benefit rate changes. We currently do not provide open enrollment notifications.
  • Reporting is available upon request
  • Termination and conversion notice 180 days prior to end of COBRA
  • Also upon request and only for the time QB was on COBRA.
  • Eight year record retention and retrieval